Privacy
Privacy policy
How Family Solutions Mediation handles the personal information you share with us.
What we collect
When you use the contact form, email or call, we collect what you choose to give us: usually your name, email address, phone number and a short description of your situation.
How we use it
We use it only to reply to you and, if you go ahead, to provide mediation services. We do not sell or share it with anyone for marketing.
How we keep it
Contact form messages are stored on a secure server and in our email account. Access is limited to Frank Alfano and the technical staff who maintain the website.
Mediation files
Information shared during mediation is handled under the confidentiality terms of the agreement to mediate that both participants sign.
Analytics
This site may use privacy-respecting analytics to count visits. It does not use advertising cookies.
Your rights
You can ask to see, correct or delete the personal information we hold about you. Email frank@familysolutionsmediation.ca.